Philippine Statistics Authority

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    Date: 2022-10-15 08:38:59.604705

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    Date: 2022-10-17 14:57:54.665346

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Population of call center employees in the Philippines

Requested from PSA by K. Hernandez at 08:38 AM on Oct 15, 2022.
Purpose: Undergraduate Research
Date of Coverage: 01/01/2021 - 10/15/2022
Tracking no: #PSA-015470324132

Hernandez 08:39 AM, Oct 15, 2022 

Hi! I would like to request information about the following:

1. The total population of employees that are currently working in BPO as call center employees.

2. Population of call center employees in Quezon City and in Rizal.

Nisperos 02:57 PM, Oct 17, 2022 

October 17, 2022

Dear Kevin Daniel Hernandez,

Greetings!

Thank you for your request dated Oct 15, 2022 08:38:59 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for Population of call center employees in the Philippines.

Your FOI request is approved. 

Our data on BPOs are limited based on the results of our MSMEs:

2018-https://1drv.ms/x/s!Ajr9bkYQz9OchTccvBDHyIWVBmUQ?e=hbGlff
2019- https://1drv.ms/x/s!Ajr9bkYQz9OcjlwZmDaQ7qwrJFj_?e=tdjHja
2020- https://1drv.ms/x/s!Ajr9bkYQz9Ocjl1DKlqJFCDoi737?e=cTBuM3

For the explanatory notes, kindly check this link:
https://drive.google.com/file/d/1VLEYxCpW4RrB2wBX1CZ69KwyX0ZmzoVH/view?usp=sharing

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: tinyurl.com/CustomerFeedbackPSA.

Thank you.

Respectfully,

Noel G. Perez
(Information Officer III)
Officer-in-Charge
Information Technology and Dissemination Service

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