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    Date: 2023-11-07 11:47:39.396410

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    Date: 2024-01-05 14:40:13.808337

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The number of Call Center Agents in Taguig

Requested from PSA by J. Poblete at 11:47 AM on Nov 07, 2023.
Purpose: Thesis
Date of Coverage: 11/07/2023 - 11/07/2023
Tracking no: #PSA-025367482639

Poblete 11:47 AM, Nov 07, 2023 

Good day!

I am Jason Von D. Poblete, a Business Administration Major in Business Economics student from UST. In regards with my thesis entitled "The Effects of E-wallets on the lunch spending habits of call center agents in Taguig", I would like to request the following data:

1. The number of BPO Companies in the Taguig for the year 2019, 2020, 2021, 2022, and 2023.

2. The number of employees in BPO Companies in Taguig.

Thank you.

Nisperos 02:40 PM, Jan 05, 2024 

January 5, 2024

Dear Jason Poblete,

Greetings!

Thank you for your request dated Nov 07, 2023 11:47:39 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for The number of Call Center Agents in Taguig.

Your FOI request is approved. 

Our apologies for the delayed response. 

In reference to your data request, our data relative to this are limited to the following:  

Latest LabStat Updates: https://psa.gov.ph/labstat-updates

2015/2016 Industry Profile: Business Process Outsourcing (First of a series): https://psa.gov.ph/system/files/lsredsd/LABSTAT%2520Updates%2520%2520Vol%252022%2520No%252013%2520on%2520Industry%2520Profile%2520-%2520BPO%25202018_0.pdf

ASPBI Index: https://psa.gov.ph/statistics/survey/business-and-industry/index

2021 Annual Survey of Philippine Business and Industry (ASPBI) - Administrative and Support Service Activities Section: Final Results: https://psa.gov.ph/content/2021-annual-survey-philippine-business-and-industry-aspbi-administrative-and-support

CPBI Index: https://psa.gov.ph/statistics/census/business-and-industry/index

2018 Census of Philippine Business and Industry: Administrative and Support Service Activities: https://psa.gov.ph/content/2018-census-philippine-business-and-industry-administrative-and-support-service-activities

More than 1.08 million Establishments Operated in 2021 which Generated Total Employment of 8.57 million (2021 Updating of the List of Establishments Preliminary Results)
https://psa.gov.ph/content/more-108-million-establishments-operated-2021-which-generated-total-employment-857-million

You may also refer to our regional data through this link - 
https://docs.google.com/spreadsheets/d/1YJEZqBIeoW3N38eg3MlHkNX_tc3IXcrm/edit?usp=sharing&ouid=105740966474332267520&rtpof=true&sd=true

Philippine Statistical Yearbook: https://psa.gov.ph/philippine-statistical-yearbook
2022 Philippine Statistical Yearbook (PSY) Chapter 6: Industry: https://psa.gov.ph/system/files/psy/6_2022.xlsx

Note: You may look for Call centers and other related activities

You may also refer to this link https://psa.gov.ph/classification/psic/search-results?search_query=822 for 2019 Updates to the 2009 Philippine Standard Industrial Classification.

https://psa.gov.ph/classification/psoc/unit using Code 4222 for 2012 Philippine Standard Occupational Classification (PSOC).

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Rene C. Mendoza
(Assistant National Statistician)
Officer-in-Charge
Information Technology and Dissemination Service

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