Philippine Statistics Authority

Nisperos 05:19 PM, Jun 08, 2023

June 8, 2023

Dear Edcel Arat Jr,

Greetings!

Thank you for your request dated Apr 29, 2023 10:24:21 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for List of BPO companies in Manila.

Your FOI request is approved. 

Please be informed that PSA does not release establishment-level information as we are bound by the confidentiality provision (Section 26) of Republic Act 10625 which states that: "Individual data furnished by the respondent to statistical inquiries, surveys and censuses of the PSA shall be considered privileged information and as such shall be inadmissible as evidence in any proceeding."

"The PSA may release aggregated information from statistical inquiries, surveys and censuses in the form of summaries or statistical tables in which no reference to an individual, corporation, association, partnership, institution or business enterprise shall appear.”

For our available data, you may refer to our MSMEs data:
2017- https://1drv.ms/x/s!Ajr9bkYQz9Ocgmpej337nqTYZuKd?e=Dj03tZ
2018-https://1drv.ms/x/s!Ajr9bkYQz9OchTccvBDHyIWVBmUQ?e=hbGlff
2019- https://1drv.ms/x/s!Ajr9bkYQz9OcjlwZmDaQ7qwrJFj_?e=tdjHja
2020- https://1drv.ms/x/s!Ajr9bkYQz9Ocjl1DKlqJFCDoi737?e=cTBuM3

For the explanatory notes, kindly check this link:
https://drive.google.com/file/d/1VLEYxCpW4RrB2wBX1CZ69KwyX0ZmzoVH/view?usp=sharing

Or you may also refer to the following published data:
a) 2019 Annual Survey of Philippine Business and Industry (ASPBI) - Information Technology - Business Process Management (IT-BPM) Industries: Preliminary Results: https://psa.gov.ph/content/2019-annual-survey-philippine-business-and-industry-aspbi-information-technology-business  

b) 2018 Census of Philippine Business and Industry: Information and Communication Activities: https://psa.gov.ph/content/2018-census-philippine-business-and-industry-information-and-communication-activities-0 

c) LABSTAT Updates Vol 22 No 13 on Industry Profile - BPO 2018: https://psa.gov.ph/sites/default/files/attachments/ird/specialrelease/LABSTAT%20Updates%20%20Vol%2022%20No%2013%20on%20Industry%20Profile%20-%20BPO%202018_0.pdf
Figure 1 Number and Location of Call Centers in the Philippines: https://psa.gov.ph/sites/default/files/3rdQ2008.pdf
Figure 2 Total Employees in the Philippine IT-BPO Industry: 2009: https://psa.gov.ph/sites/default/files/3rdQ2008.pdf
Table 2 Total Employees in the Philippine IT-BPO Industry: 2009 : https://psa.gov.ph/sites/default/files/3rdQ2008.pdf

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Noel G. Perez
(Information Technology Officer III)
Officer-in-Charge
Information Technology and Dissemination Service