Philippine Statistics Authority

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    Date: 2024-01-22 07:16:24.062665

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    Date: 2024-01-22 19:22:16.259535

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National ID unsuccessful delivery

Requested from PSA by M. Agunos at 07:16 AM on Jan 22, 2024.
Purpose: Information
Date of Coverage: 01/22/2024 - 01/22/2024
Tracking no: #PSA-145779538962

Agunos 07:16 AM, Jan 22, 2024 

Hi! I would just like to ask if where will I be able to get my undelivered National ID?

When I tracked my National ID, it says:
"Unsuccessful delivery -
RTS
REASON:
Addressee moved-out"

Lats status date was 8/24/2023 1:00:00PM

I have not received any emails or text about the delivery of my National ID which was processed 2 yrs ago and I just found out that there was a delivery attempt to my old house last 08/24/23 that I moved out from 2 yrs ago as well. Im just wondering where can I get it.

Nisperos 07:22 PM, Jan 22, 2024 

January 22, 2024

Dear Mark Kevin Agunos,

Greetings!

Thank you for your request dated Jan 22, 2024 07:16:24 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for National ID unsuccessful delivery.

Your FOI request is approved. 

We would like to inform you that the address for delivery of the PhilID cannot be updated; the Post Office will attempt to deliver your PhilID to the address you provided during your Step 2 registration. You may authorize an individual from your previous address to receive your PhilID, or you may claim your PhilID at the Post Office. Please provide an authorization letter and a copy of your ID to your authorized representative.

You may also track your PhilID using your TRN at https://tracking.phlpost.gov.ph/.

For other concerns, you may reach PhilSys Registry Office thru email at info@philsys.gov.ph, Hotline 1388, and https://facebook.com/PSAPhilSysOfficial.

We would love to hear your Feedback so we can improve our services.  Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Rene C. Mendoza
(Assistant National Statistician)
Officer-in-Charge
Information Technology and Dissemination Service

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