Philippine Statistics Authority

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    Date: 2023-12-05 21:22:27.873846

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    Date: 2024-01-05 17:24:55.544958

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PSA Philippine Identification System not responding.

Requested from PSA by A. Lumayag at 09:22 PM on Dec 05, 2023.
Purpose: To get Ephil ID for passport requirements
Date of Coverage: 12/05/2023 - 12/05/2023
Tracking no: #PSA-267165082831

Lumayag 09:22 PM, Dec 05, 2023 

Hello, I would like to follow up a request for PSA Philippine Identification System. I email them (info@philsys.gov.ph) using my email as archellelumayag02@gmail.com 2 times and messaged their Facebook page as Archelle Lumayag 2 times. I already told them that I asked help from Freedom of Information 8 days ago, but they are not responding. I really need to process a passport this month. Please help.

Nisperos 05:24 PM, Jan 05, 2024 

January 5, 2024

Dear Archelle Lumayag,

Greetings!

Thank you for your request dated Dec 05, 2023 09:22:27 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for PSA Philippine Identification System not responding..

Your FOI request is approved. 

We ask for more patience about the delivery of your PhilID. We understand that your PhilID is important to you. 

Rest assured that our efforts are geared towards more efficient card printing and delivery to accommodate the millions of Filipinos who have successfully registered for Step 1 and Step 2. 

To further assist you, kindly send your Transaction Reference Number or TRN printed on the transaction slip provided to you during your Step 2 registration to our PhilSys Registry Office through email address info@philsys.gov.ph. You may also track your PhilID using your TRN at https://tracking.phlpost.gov.ph/.

Meanwhile, you may also check if you may claim your ePhilID at https://appt.philsys.gov.ph. The ePhilID has the same functionality and validity as the physical card.

You may also contact them at Hotline 1388, and https://facebook.com/PSAPhilSysOfficial. 

Thank you.

Respectfully,

Rene C. Mendoza
(Assistant National Statistician)
Officer-in-Charge
Information Technology and Dissemination Service

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