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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-07-20 20:47:29.212606

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2023-07-21 08:06:48.007629

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-09-05 14:41:45.381910

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Online loan harassment

Requested from SEC by J. Baylon at 08:47 PM on Jul 20, 2023.
Purpose: Stop them from sending txt and calling me and to all my contacts list stop them to post me in SOCMED
Date of Coverage: 07/20/2023 - 07/20/2023
Tracking no: #SEC-464667260393

Baylon 08:47 PM, Jul 20, 2023

Good day ma'am/sir,I would like to request to have an investigation regarding of online loan apps that are harassing me calling me til 11pm. to pay for my debt they are threatening me and my references and to all my contacts list,I don't know that they all have my contacts list.they are texting and calling all my contacts list.They even texted threat,I've been doing email some of the apps.but they keep on threatening me and my contact list.This are the apps/companies
Jetpeso,Lpeso ,sukiloan, madala loan, madali loan paghiram loan,fast cash cashnijuan,cashbox,mocamocaloan,kusogpera,Peramoo

Gonzales 08:06 AM, Jul 21, 2023

July 21, 2023

Dear Jezel,

Thank you for your request dated Jul 20, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Online loan harassment.

We received your request on Jul 20, 2023 and will respond on or before Aug 10, 2023 08:47:29 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy00NjQ2NjcyNjAzOTMM, for request with ticket number #SEC-464667260393.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Baylon 07:10 PM, Jul 31, 2023

Thank you very much for accepting my request,there are more apps doing harass calls and threat txt,and spreading to all my contacts and they even threat my references all though been doing email and reply to them.i would like to like have a request an investigation to this apps, KUSOGPERA,CASHME,PESOCOME,FASTCASH,FUNPESO,PESOPLUS,EASYPESOPRO,PESOHERE,PAUTANGPESO.and this LEMONLOAN,is want me to pay the 10k overdue penalties for just about 15days of overdue.i can't even pay the principal amount which is 8k and I only received 5k how can I repay to the penalties😞they are causing me health issues I can't even sleep at night due to the threat that they are going to have a warrant of arrest.
Thank you very much for accepting my request
Thank you so much for hearing me out,even thank is not enough to say to you for hearing out to small people like me.i thank God for your reply Godbless you Po.

Baylon 07:22 PM, Jul 31, 2023

And also I pay them one by one,but due to my financial problem it was over due but it's does not mean I will not pay that they are spreading message that I am a scammer I did pay them Po one by one though it's late I did pay some of the companies/apps even the penalties due to they are harassing my references and took my all contact list.

Quimio 02:41 PM, Sep 05, 2023

September 5, 2023

Dear Jezel Baylon,

Greetings!

Thank you for your request dated Jul 20, 2023 08:47:29 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Online loan harassment.

Response to Request
To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:

1.      To File a Formal Complaint Against a Lending or Financing Company

Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.

Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.

In sending the complaint form to flcd_complaints@sec.gov.ph via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).

2.      To verify Lending Companies, Financing Companies and Online Lending Platforms

For a list of registered lending and financing companies, follow these links:

a. Registered Lending Companies

https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/

b. Registered Financing Companies

http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/

For a list of recorded online lending platforms of lending and financing companies, please refer to this link:

https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/

3.      For more information on Lending and Financing Companies

For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
 
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:

Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
 
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail:  complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)


Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.


Thank you

Atty. Kenneth Joy A. Quimio
Asst. Director
Financing and Lending Division
SEC

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