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    Date: 2023-09-12 10:28:21.827132

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    Date: 2023-09-12 12:03:00.254404

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    Date: 2023-10-02 11:25:58.330387

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Illegal online lending app violation against data privacy

Requested from SEC by G. CAMPOS at 10:28 AM on Sep 12, 2023.
Purpose: Investigate and stop illegal online lending app and their exorbitant interest.
Date of Coverage: 09/12/2023 - 09/12/2023
Tracking no: #SEC-468704194421

CAMPOS 10:28 AM, Sep 12, 2023

Hello, 

I would like to file a complain regarding following lending app: PHpocket, Peso Online, Paghiram. The following application has a very high interest with limited time frame to pay. The breakdown are as follows 4k loan you get 2300 they disguise deduction as admin fee and what not but you are entitled to pay 4400 the amount you received is only half of the agreement and very exorbitant to charged like that. If you are unable to pay within the threshold they blast text and call your number and all contact number within your phone stating that I have listed them as "co-makers" was not.

Gonzales 12:03 PM, Sep 12, 2023

September 12, 2023

Dear GEMIE,

Thank you for your request dated Sep 12, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Illegal online lending app violation against data privacy.

We received your request on Sep 12, 2023 and will respond on or before Oct 03, 2023 10:28:21 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy00Njg3MDQxOTQ0MjEM, for request with ticket number #SEC-468704194421.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Quimio 11:25 AM, Oct 02, 2023

October 2, 2023

Dear GEMIE CAMPOS,

Greetings!

Thank you for your request dated Sep 12, 2023 10:28:21 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Illegal online lending app violation against data privacy.

Response to Request
To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:

1.      To File a Formal Complaint Against a Lending or Financing Company

Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.

Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.

In sending the complaint form to flcd_complaints@sec.gov.ph via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).

2.      To verify Lending Companies, Financing Companies and Online Lending Platforms

For a list of registered lending and financing companies, follow these links:

a. Registered Lending Companies

https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/

b. Registered Financing Companies

http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/

For a list of recorded online lending platforms of lending and financing companies, please refer to this link:

https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/

3.      For more information on Lending and Financing Companies

For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
 
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:

Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
 
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail:  complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)


Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.


Thank you

Atty. Kenneth Joy A. Quimio
Asst. Director
Financing and Lending Division
SEC

Attachments:
 other contact info for Unfair debt collection.png

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