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  • REQUEST SUBMITTED

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    Date: 2022-06-22 16:07:46.869906

  • PROCESSING REQUEST

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    Date: 2022-06-23 08:09:24.893835

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    Date: 2022-06-29 11:36:05.263776

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Complain against Oceanmarket. org Broker

Requested from SEC by J. Pesigan at 04:07 PM on Jun 22, 2022.
Purpose: 1 help with fraudulent transaction on my trading account 2 Recover a hard earned investment
Date of Coverage: 06/01/2022 - 06/17/2022
Tracking no: #SEC-521289497482

Pesigan 04:07 PM, Jun 22, 2022 

I opened a trading account with Oceanmarket.org.--facilitators Emma Suarez, Senior Finance Manager and Bryan Guzman, Senior Analyst 

Mr. Guzman who assisted me with all transactions forwarded my withdrawal form June 6, I also made an online withdrawal June 14th $540 and $1000. Im told it on manual processing, daily i made f-ups. Exactly telling him its important before trading

June 16 I received a call from him that my account had a negative balance, he opened 3 loosing transaction despite that he knew of my withdrawals.

I pray that your office will look and investigate.

Gonzales 08:09 AM, Jun 23, 2022 

June 23, 2022

Dear Joan,

Thank you for your request dated Jun 22, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Complain against Oceanmarket. org Broker.

We received your request on Jun 22, 2022 and will respond on or before Jul 13, 2022 04:07:46 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://msc20190130v2-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy01MjEyODk0OTc0ODIM, for request with ticket number #SEC-521289497482.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Padilla 11:36 AM, Jun 29, 2022 

June 29, 2022

Dear Joan Pesigan,

Greetings!

Thank you for your request dated Jun 22, 2022 04:07:46 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that your email has been referred to the Enforcement and Investor Protection Department (EIPD), the Office which investigates and hears complaints concerning violations of laws and rules being implemented by the Commission.  For further clarification and information, you may send your email to epd@sec.gov.ph

For your information. Thank you. 



Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Ms. Karen F. Lazaro <kflazaro@sec.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Romuald Padilla
FOI Receiving Officer

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