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  • REQUEST SUBMITTED

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    Date: 2022-12-06 20:41:28.725628

  • PROCESSING REQUEST

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    Date: 2022-12-07 07:14:16.092063

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-02-09 09:26:58.456773

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Travel company agent pretending as working/affiliate in credit card . scam &fraud activities

Requested from SEC by E. Sampollo at 08:41 PM on Dec 06, 2022.
Purpose: To be aware of scam fraud activities and divulged bank information.. Reversal of payment
Date of Coverage: 06/30/2022 - 11/30/2022
Tracking no: #SEC-531758836353

Sampollo 08:41 PM, Dec 06, 2022 

NUEXPRESS INT'L TRAVEL SERVICES ❤
MAKATI BRANCH Ticketing and Reservation The company name AND THE GROUP IS ELITE PREMIER MARKETING I JUST WANT TO INFORM AND REPORT THAT THEY MISLEAD PEOPLE BY INTRODUCING they are from bank Metrobank and Bpi coordinating with you  about the discount card or it’s privileged card that was being  offered wherein i really thought that it is connected to my credit card ,.it's so frustrating. in the first place i already asked 3days after that to cancel that transaction nuexpress travel company said that I can’t cancel …What I want is to cancel and refund

Gonzales 07:14 AM, Dec 07, 2022 

December 7, 2022

Dear Eurlyn,

Thank you for your request dated Dec 06, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Travel company agent pretending as working/affiliate  in credit card . scam &fraud activities.

We received your request on Dec 06, 2022 and will respond on or before Dec 27, 2022 08:41:28 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy01MzE3NTg4MzYzNTMM, for request with ticket number #SEC-531758836353.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Sampollo 01:23 PM, Dec 07, 2022 

The company name is Nuexpress INTERNATIONAL AND THE GROUP IS ELITE PREMIER MARKETING I JUST WANT TO INFORM AND REPORT THAT THEY MISLEAD PEOPLE BY INTRODUCING they are from bank Metrobank and Bpi coordinating with you  about the discount card or it’s privileged card that was being  offered wherein i really thought that it is connected to my credit card ,.in return of 7thousand payment . in the first place i already asked 3days after that to cancel that transaction nuexpress travel company said that I can’t cancel … to the point something I  try to ask for quotation about the privileged they said but I  verify if the discounts mentioned to me is to good to be true but with revelation i got its so frustrating.they deceit people and scam money.. then as a client I’m asking to cancel that and refund my money 7k pesos but they not entertained or did not guide me.. sometimes can’t contact them.. and they are not committed /followed of what they say as priviliged..
After getting 7k..

Padilla 09:26 AM, Feb 09, 2023 

February 9, 2023

Dear Eurlyn Sampollo,

Greetings!

Thank you for your request dated Dec 06, 2022 08:41:28 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You reported a Travel company agent pretending as working/affiliate  in credit card . scam & fraud activities.

Response to Request

Your FOI request was endorsed to the EIPD on 22 December 2022 . I enclose a copy of our email endorsement for your reference.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Karen F. Lazaro at <kflazaro@sec.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Romuald Padilla
FOI Receiving Officer

Attachments:
 01-1 OGC Reply_Fwd_ FOI New Request_ #SEC-531758836353.pdf

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