Requested from SEC by j. yap at 09:48 PM on
Oct 14, 2021.
Purpose: TO STOP THE UNAUTHORIZED ACCESS OF OUR CONTACT LISTS BY HALIKA CASH LENDING.
Date of Coverage: 10/07/2021 - 10/14/2021
Tracking no: #SEC-547941694334
yap 09:48 PM, Oct 14, 2021
I would like to request for an investigation of HALIKA CASH LENDING. They are violating the Data Privacy Act 2012, the R.A 10175 Anti Cybercrime Law and SEC FINANCING COMPANY ACT R.A 8556. They are doing unfair debt practices includes the use of insults, obscenities, publication of personal information of the borrower and the use of false representation just to collect. They also commit violation for unauthorized processing and malicious disclosure of information. Also the illegal access of our contact lists that makes the borrower feel depress because of the damages that they done.
Infante 11:11 PM, Oct 14, 2021
October 14, 2021
Dear Ms. Junalyn Yap,
Thank you for your request dated Oct 14, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for HALIKA CASH LENDING CORPORATION.
We received your request on Oct 14, 2021 and will respond on or before Nov 04, 2021 09:48:35 PM, in accordance with the Executive Order's implementing rules and regulations.
Meanwhile, you may want to visit our website containing the Advisories, Notices, other updates, and the procedures for filing complaints concerning lending companies (https://www.sec.gov.ph/lending-companies-and-financing-companies-2/lending-companies-and-financing-companies/).
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy01NDc5NDE2OTQzMzQM, for request with ticket number #SEC-547941694334.
Thank you.
Respectfully,
Violeta Infante
FOI Officer
Gumtang- Remalante 02:30 PM, Oct 21, 2021
October 21, 2021
Dear junalyn yap,
Greetings!
Thank you for your request dated Oct 14, 2021 09:48:35 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for HALIKA CASH LENDING CORPORATION.
Response to Request
Your FOI request may indicate possible violation of the SEC Memorandum Circular No. 18, series of 2019. In this regard, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Download and fill out the Complaint Form completely and accurately: https://www.sec.gov.ph/wp-content/uploads/2021/04/2021FORM_Updated-Complaint-Form.docx
2. Provide the necessary attachments, namely:
a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company);
b. loan agreement (if any);
c. valid government-issued ID; and
d. evidence/proof that you have exhausted all remedies against the company concerned before filing your complaint with the SEC, if any.
3. Indicate the following personal information of the complainant in the complaint form:
a. personal e-mail address;
b. personal contact number/s; and
c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission.
4. Use the below format in the subject head of e-mail in sending the complaint form to cgfd_md@sec.gov.ph: COMPLETE NAME_RESPONDENT COMPANY _SUBJECT OF COMPLAINT
(ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION)
5. Submit one complaint form per respondent company.
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:
MR. RAYMUND LIBORO
Privacy Commissioner and Chairman
Address: 5th Floor Delegation Building, PICC
Complex, Roxas Boulevard
E-mail: complaints@privacy.gov.ph
NPC Trunk line No: 8234-2228
For complaints– 114
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Atty. Rachel Esther Gumtang- Remalante
FOI Receiving Officer
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