Requested from SEC by J. Ruiz at 08:49 PM on
Feb 16, 2022.
Purpose: To check if they are allowed to operate. To stop their harassment.
Date of Coverage: 02/13/2022 - 02/16/2022
Tracking no: #SEC-556131266934
Ruiz 08:49 PM, Feb 16, 2022
Hi! I would like to report Moca Moca Lending Application
1.) They do public shaming;
2.) They call all your contact list without your consent;
3.) They send death threats.
4.) They keep on calling and texting.
5.) One of my family member had a heart attack because of this.
Infante 08:53 PM, Feb 16, 2022
February 16, 2022
Dear Joshua,
Thank you for your request dated Feb 16, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for MocaMoca Loan Application Harassment and Invading of Privacy.
We received your request on Feb 16, 2022 and will respond on or before Mar 09, 2022 08:49:28 PM, in accordance with the Executive Order's implementing rules and regulations. Meanwhile, you may visit the following links for the list of registered lending companies:
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/;
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/; and,
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-revoked-and-suspended-lending-companies/.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy01NTYxMzEyNjY5MzQM, for request with ticket number #SEC-556131266934.
Thank you.
Respectfully,
Violeta Infante
FOI Officer
Ruiz 09:06 PM, Feb 16, 2022
Hi,
Thank you so much for accepting my request. I have checked the linked that you have provided and MocaMoca Lending application is not listed. Please help us. There's a lot of us who are their victims. They have been harassing us and accessed our phone illegaly. They have fetched a lot of contact numbers. Please help us. I am crying now due to frustration and I am being traumatized because of them. One of my family member had fallen ill because of them. You can find them on Google Play or Playstore but you cannot find any website on google. Please , we really need your help asap to stop their stunt. Please. Thank you
Gumtang- Remalante 03:48 PM, Feb 18, 2022
February 18, 2022
Dear Joshua Ruiz,
Greetings!
Thank you for your request dated Feb 16, 2022 08:49:28 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for MocaMoca Loan Application Harassment and Invading of Privacy.
Response to Request
Please be informed that Moca Moca is a recorded online lending platform (OLP) of Copperstone Lending Corp., a company registered with the Securities and Exchange Commission with Certificate of Registration No. CS2021050012959-04 and Certificate of Authority to Operate as a Lending Company (CA) No. 3454.
For a complete list of recorded online lending platforms, please refer to the SEC website at https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/?hilite=%27toga%27.
Also, your FOI request may indicate possible violation of the SEC Memorandum Circular No. 18, series of 2019, on the Prohibition on Unfair Collection Practices. In this regard, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Download and fill out the Complaint Form completely and accurately: https://www.sec.gov.ph/wp-content/uploads/2021/04/2021FORM_Updated-Complaint-Form.docx
2. Provide the necessary attachments, namely:
a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company);
b. loan agreement (if any);
c. valid government-issued ID; and
d. evidence/proof that you have exhausted all remedies against the company concerned before filing your complaint with the SEC.
3. Indicate the following personal information of the complainant in the complaint form: a. personal e-mail address;
b. personal contact number/s; and
c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission.
4. Use the below format in the subject head of e-mail in sending the complaint form to cgfd_md@sec.gov.ph: COMPLETE NAME_RESPONDENT COMPANY _SUBJECT OF COMPLAINT
(ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION)
5. Submit one complaint form per respondent company.
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:
MR. RAYMUND LIBORO
Privacy Commissioner and Chairman
Address: 5th Floor Delegation Building, PICC
Complex, Roxas Boulevard
E-mail: complaints@privacy.gov.ph
NPC Trunk line No: 8234-2228
For complaints– 114
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Atty. Rachel Esther Gumtang- Remalante
FOI Receiving Officer
Is this request offensive?
Requests for personal information and vexatious requests are not considered valid requests for Official Information.
If you believe this request is not suitable, you can report it for attention by the site administrators.
