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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-09-08 14:39:46.271427

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2023-09-08 15:25:51.427973

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-09-11 15:37:19.172770

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FT LENDING

Requested from SEC by S. Desuyo at 02:39 PM on Sep 08, 2023.
Purpose: To report problem from lending7
Date of Coverage: 09/07/2023 - 09/08/2023
Tracking no: #SEC-641775230656

Desuyo 02:39 PM, Sep 08, 2023

Hi po, ireport ko po ang FT lending.  After I signed and submitted all the requirements online for my loan application, they asked to create an online wallet and said that they will deposit my loan. In my surprise they asked me to pay 2 months advance payment for the loan i have not received yet. The agent said the loan will be released once i made the payment. This was not in the loan agreement as well. I think this is a SCAM. Can you please advise what to do? They have all my information and do not wanted to cancel my loan. Thank you.

Gonzales 03:25 PM, Sep 08, 2023

September 8, 2023

Dear Shiella,

Thank you for your request dated Sep 08, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for FT LENDING.

We received your request on Sep 08, 2023 and will respond on or before Sep 29, 2023 02:39:46 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy02NDE3NzUyMzA2NTYM, for request with ticket number #SEC-641775230656.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Quimio 03:37 PM, Sep 11, 2023

September 11, 2023

Dear Shiella Desuyo,

Greetings!

Thank you for your request dated Sep 08, 2023 02:39:46 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for FT LENDING.

Response to Request
To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:

1.      To File a Formal Complaint Against a Lending or Financing Company

Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.

Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.

In sending the complaint form to flcd_complaints@sec.gov.ph via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).

2.      To verify Lending Companies, Financing Companies and Online Lending Platforms

For a list of registered lending and financing companies, follow these links:

a. Registered Lending Companies

https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/

b. Registered Financing Companies

http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/

For a list of recorded online lending platforms of lending and financing companies, please refer to this link:

https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/

3.      For more information on Lending and Financing Companies

For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
 
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:

Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
 
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail:  complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)


Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.


Thank you

Atty. Kenneth Joy A. Quimio
Asst. Director
Financing and Lending Division
SEC

Attachments:
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