Requested from SEC by R. HERNANDEZ at 03:51 PM on
Nov 30, 2023.
Purpose: Stop harassing at let me finish my obligation by paying partial.
Date of Coverage: 11/26/2023 - 11/29/2023
Tracking no: #SEC-667767429012
HERNANDEZ 03:51 PM, Nov 30, 2023
Good day!nag apply po ako ng loan sa lending apps.at nkiusap sa knila partial po akoang pagbbyad kasi ndi ko pa po kya at naghhulog nmn po ako sa apps nila..halos klhte nga lng din ang nkuha ko pera sa halagan naloan ko tlga kasi almost 50% po ang service fee nila pero ndi ko nmn po tinatalikuran ko un utan ko pero un mga agents po nila sobra sobra ang pagmumura, panlalait at pagbabanta po sken . allowed daw pi ng company nila ang harassment sa paniningil sbi ng agents po.pte gusto po nila ihack ang phonebook ko kahit di ko sila bnbgyang ng permiso (pera4u, moregold,)
Gonzales 12:04 PM, Dec 02, 2023
December 2, 2023
Dear Rosemarie,
Thank you for your request dated Nov 30, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Harassment of lending apps who imposed 50% service fee.
We received your request on Nov 30, 2023 and will respond on or before Dec 21, 2023 03:51:19 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy02Njc3Njc0MjkwMTIM, for request with ticket number #SEC-667767429012.
Thank you.
Respectfully,
Isma Gonzales
FOI Officer
Quimio 08:42 AM, Dec 04, 2023
December 4, 2023
Dear Rosemarie HERNANDEZ,
Greetings!
Thank you for your request dated Nov 30, 2023 03:51:19 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Harassment of lending apps who imposed 50% service fee.
Response to Request
To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.
Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.
In sending the complaint form to flcd_complaints@sec.gov.ph via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).
2. To verify Lending Companies, Financing Companies and Online Lending Platforms
For a list of registered lending and financing companies, follow these links:
a. Registered Lending Companies
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/
b. Registered Financing Companies
http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/
For a list of recorded online lending platforms of lending and financing companies, please refer to this link:
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/
3. For more information on Lending and Financing Companies
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:
Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail: complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)
Pinagiingat ang publiko sa mga nagpapangap na registered Lending o Financing Company na nag-aalok magpautang pero manghihingi muna ng deposito (advance fee) sa borrower.
Pagkatapos makakuha ang “advance fee“ galing sa borrower, ay ibo-block o tatakbuhan na sila ng mga nagpapangap na Lending at Financing Company.
Madalas ang panloloko ay nagaganap sa “Telegram” at iba pang social media platform.
Ang biktima ay isasali sa isang group chat (GC) kasama ang mga nagpapangap na borrowers na nakatanggap ng loan sa tulong ng pekeng Lending o Financing company. Madalas, ang mga makakausap sa GC ay hindi Pilipino o tunog banyaga magsalita.
Ipinapaalala namin na ang mga lehitimong lending o financing company ay hindi humihingi ng deposito, processing fee or advance fees mula sa mga borrowers bago magpautang.
Pinapayuhan ang publiko na maging mapanuri, mapagmatyag at umiwas sa mga ganitong klaseng modus operandi.
Huwag umutang o makipag- transaction sa mga ganitong kumpanya.
Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Thank you.
Sincerely yours,
Atty. Kenneth Joy A. Quimio
Asst. Director
Financing and Lending Division
SEC
Attachments:
other contact info for Unfair debt collection.png
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