Requested from SEC by M. FRANCO at 11:23 AM on
Jun 22, 2023.
Purpose: Reporting, Complaining.
Date of Coverage: 03/31/2023 - 06/22/2023
Tracking no: #SEC-675543165279
FRANCO 11:23 AM, Jun 22, 2023
Hi, I would like to file a complaint about the Peso Cow / Peramoo Online Lending App.
1. They don't have a cancel option when you accidentally press "borrow" on their app.
2. They immediately credit the cash to your e-wallet.
3. The contact numbers provided on the app are not available when you try to reach them.
4. They have numerous scam profiles on Facebook.
Moreover, they are harassing and charging me for the money I have already repaid they call on my work office, claiming that the Facebook page I contacted is a scam.
Gonzales 12:31 PM, Jun 22, 2023
June 22, 2023
Dear MICHAEL VINCENT,
Thank you for your request dated Jun 22, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for File a complaint about the Peso Cow / Peramoo Online Lending App..
We received your request on Jun 22, 2023 and will respond on or before Jul 13, 2023 11:23:09 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy02NzU1NDMxNjUyNzkM, for request with ticket number #SEC-675543165279.
Thank you.
Respectfully,
Isma Gonzales
FOI Officer
Quimio 02:33 PM, Sep 05, 2023
September 5, 2023
Dear MICHAEL VINCENT FRANCO,
Greetings!
Thank you for your request dated Jun 22, 2023 11:23:09 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for File a complaint about the Peso Cow / Peramoo Online Lending App..
Response to Request
To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.
Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.
In sending the complaint form to flcd_complaints@sec.gov.ph via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).
2. To verify Lending Companies, Financing Companies and Online Lending Platforms
For a list of registered lending and financing companies, follow these links:
a. Registered Lending Companies
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/
b. Registered Financing Companies
http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/
For a list of recorded online lending platforms of lending and financing companies, please refer to this link:
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/
3. For more information on Lending and Financing Companies
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:
Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail: complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)
Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Thank you
Atty. Kenneth Joy A. Quimio
Asst. Director
Financing and Lending Division
SEC
Is this request offensive?
Requests for personal information and vexatious requests are not considered valid requests for Official Information.
If you believe this request is not suitable, you can report it for attention by the site administrators.