Requested from SEC by F. Viloria at 03:52 PM on
Aug 04, 2021.
Purpose: To stop online lending apps harassing, blackmailing their clients. & doing unfair collection practic
Date of Coverage: 08/04/2021 - 08/04/2021
Tracking no: #SEC-779903783457
Viloria 03:52 PM, Aug 04, 2021
Hi i would like to ask a favor on your good office to please make an action regarding pesohere and pesopop online lending app, they keep on sending unlawful text messages, blackmaiking and harassing me eventhough i ask them to give me time to settle my account..
Infante 04:25 PM, Aug 04, 2021
August 4, 2021
Dear Frances,
Thank you for your request dated Aug 04, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Pesohere, Pesopop, Online lending apps harassing, blackmailing and accessing my phonebook contacts.
We received your request on Aug 04, 2021 and will respond on or before Aug 25, 2021 03:52:12 PM, in accordance with the Executive Order's implementing rules and regulations.
Thank you.
Respectfully,
Violeta Infante
FOI Officer
Gumtang- Remalante 09:30 AM, Aug 07, 2021
August 7, 2021
Dear Frances Viloria,
Greetings!
Thank you for your request dated Aug 04, 2021 03:52:12 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Pesohere, Pesopop, Online lending apps harassing, blackmailing and accessing my phonebook contacts.
Response to Request
In your FOI request, you mentioned possible violation of the SEC Memorandum Circular No. 18, series of 2019. In this regard, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Download and fill out the Complaint Form completely and accurately: https://www.sec.gov.ph/wp-content/uploads/2021/04/2021FORM_Updated-Complaint-Form.docx
2. Provide the necessary attachments, namely:
a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company);
b. loan agreement (if any);
c. valid government-issued ID; and
d. evidence/proof that you have exhausted all remedies against the company concerned before filing your complaint with the SEC, if any.
3. Indicate the following personal information of the complainant in the complaint form:
a. personal e-mail address;
b. personal contact number/s; and
c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission.
4. Use the below format in the subject head of e-mail in sending the complaint form to cgfd_md@sec.gov.ph: COMPLETE NAME_RESPONDENT COMPANY _SUBJECT OF COMPLAINT
(ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION)
5. Submit one complaint form per respondent company.
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Atty. Rachel Esther Gumtang- Remalante
FOI Receiving Officer
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