Requested from SEC by S. Burgos at 07:46 AM on
Oct 14, 2023.
Purpose: To get my money back
Date of Coverage: 10/06/2023 - 10/14/2023
Tracking no: #SEC-780231701792
Burgos 07:46 AM, Oct 14, 2023
Hi Good day! I’m Stephen Jay Burgos from Cebu City. A week ago I applied a loan through online via an application and was then approved of 70000 php as starter loanable amount in the app. It then provided and lead me to a link to Telegram, the agent introduce me to their Finance Dept. that later included to a group chat of borrowers. The agent then presented the legitimacy of their company through SEC registration, company address, loan proofs. But after depositing 7k and a mistake on withdrawing the amount the loan was not given and the company keeps asking money. I already deposit worth 45K
Gonzales 08:40 AM, Oct 16, 2023
October 16, 2023
Dear Stephen Jay,
Thank you for your request dated Oct 14, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Electra Lending Corporation Loan Process.
We received your request on Oct 14, 2023 and will respond on or before Nov 04, 2023 07:46:41 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy03ODAyMzE3MDE3OTIM, for request with ticket number #SEC-780231701792.
Thank you.
Respectfully,
Isma Gonzales
FOI Officer
Quimio 11:37 AM, Oct 17, 2023
October 17, 2023
Dear Stephen Jay Burgos,
Greetings!
Thank you for your request dated Oct 14, 2023 07:46:41 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Electra Lending Corporation Loan Process.
Response to Request
To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.
Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.
In sending the complaint form to flcd_complaints@sec.gov.ph via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).
2. To verify Lending Companies, Financing Companies and Online Lending Platforms
For a list of registered lending and financing companies, follow these links:
a. Registered Lending Companies
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/
b. Registered Financing Companies
http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/
For a list of recorded online lending platforms of lending and financing companies, please refer to this link:
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/
3. For more information on Lending and Financing Companies
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:
Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail: complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)
Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
Thank you
Atty. Kenneth Joy A. Quimio
Asst. Director
Financing and Lending Division
SEC
Attachments:
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