Securities and Exchange Commission

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  • REQUEST SUBMITTED

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    Date: 2023-04-18 20:50:20.401925

  • PROCESSING REQUEST

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    Date: 2023-04-19 07:47:51.006282

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    Date: 2023-04-19 15:37:30.330652

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PESOCOW - Stop Harassment and their illegal and abusive collection practices

Requested from SEC by R. Balao-ing at 08:50 PM on Apr 18, 2023.
Purpose: To spread awareness of how abusive they are and stop their illegal operations.
Date of Coverage: 04/11/2023 - 04/18/2023
Tracking no: #SEC-004478452790

Balao-ing 08:50 PM, Apr 18, 2023

Hi! I would like to request to have a check on this lending App named PESOCOW. They have been bombarding me and my contacts with hurtful and degrading messages even if I did not granted them access to all my contacts. They have also threatened my family if I did not pay my alleged loan which have greatly caused me and my contacts emotional, and moral damages as they don't stop pestering us even at night. My mother also suffered trauma when they threatened her that they will kill me if I don't pay my alleged loan. Please do extend effort to look into these as they are very alarming and abusive.

Gonzales 07:47 AM, Apr 19, 2023

April 19, 2023

Dear Rosel,

Thank you for your request dated Apr 18, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for PESOCOW - Stop Harassment and their illegal and abusive collection practices.

We received your request on Apr 18, 2023 and will respond on or before May 09, 2023 08:50:20 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://savethedatev211152018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0wMDQ0Nzg0NTI3OTAM, for request with ticket number #SEC-004478452790.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Ermitaño 03:37 PM, Apr 19, 2023

April 19, 2023

Dear Rosel Balao-ing,

Greetings!

Thank you for your request dated Apr 18, 2023 08:50:20 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for PESOCOW - Stop Harassment and their illegal and abusive collection practices.

Response to Request

To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:

1.      To File a Formal Complaint Against a Lending or Financing Company

Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.

Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.

In sending the complaint form to flcd_complaints@sec.gov.ph via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).

2.      To verify Lending Companies, Financing Companies and Online Lending Platforms

For a list of registered lending and financing companies, follow these links:

a. Registered Lending Companies

https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/

b. Registered Financing Companies

http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/

For a list of recorded online lending platforms of lending and financing companies, please refer to this link:

https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/

3.      For more information on Lending and Financing Companies

For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
 
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:

Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
 
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail:  complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)

 

Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
 
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).


Thank you.

Respectfully,

Asst. Director Nolivienne Ermitaño
FOI Receiving Officer

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