Securities and Exchange Commission

Infante 06:41 PM, Sep 21, 2021

September 21, 2021

Dear Lolita Gopio,

This refers to your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch regarding Report Harassment and threat from PesoQ Online Lending.

We note that you have attached a piece paper which does not present proof of your identity.  As you may be aware, Filipino citizens can make an FOI Request. As a matter of policy, however, requestors are required to present proof of identification.   

The government agencies also need to verify the identity of requesting parties to avoid requests from fictitious persons.  Thus, in order for us to work further on this request and/or your future requests (if any), kindly provide your proof of identification.  Otherwise, we may be constrained to deny such requests.  

Kindly visit the following links containing the procedures for the proper filing of FOI requests:

1. https://www.foi.gov.ph/help;
2. https://op-proper.gov.ph/wp-content/uploads/2016/11/Peoples-FOI-Manual-OP.pdf (please see Section 6.6 on pages 9-10 re: identification and proof of authority).

You may use the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0wNTA0MTc2OTgzNzkM, for request with ticket number #SEC-050417698379, to respond.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Dec 14, 2021 09:51:13 AM, your request will be closed.   

Instead of denying your request for lack of valid proof of identify, we provide the following publicly-available information in case the topic of your inquiry involves potential violation of the SEC Memorandum Circular No. 18, series of 2019:
 
1. To File a Formal Complaint Against a Lending or Financing Company
Download and fill out the Complaint Form completely and accurately: https://www.sec.gov.ph/wp-content/uploads/2021/04/2021FORM_Updated-Complaint-Form.docx

2. Provide the necessary attachments, namely:
a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company);
b. loan agreement (if any);
c. valid government-issued ID; and
d. evidence/proof that you have exhausted all remedies against the company concerned before filing your complaint with the SEC, if any.

3. Indicate the following personal information of the complainant in the complaint form:
a. personal e-mail address;
b. personal contact number/s; and
c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission.

4. Use the below format in the subject head of e-mail in sending the complaint form to cgfd_md@sec.gov.ph:
COMPLETE  NAME_RESPONDENT COMPANY _SUBJECT OF COMPLAINT
(ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION)
 
5. One complaint form will be submitted per respondent company 
 
For more information, kindly visit this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,

Violeta Infante
FOI Officer