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    Date: 2022-02-06 14:16:23.263972

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    Date: 2022-02-07 08:39:36.158455

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    Date: 2022-02-08 10:45:10.444753

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Unfair debt collection practices- ZADACASH

Requested from SEC by R. Tubera at 02:16 PM on Feb 06, 2022.
Purpose: To stop them from sending foul/threatening messages to borrowers who are late in payments and their
Date of Coverage: 02/01/2022 - 02/06/2022
Tracking no: #SEC-051405190198

Tubera 02:16 PM, Feb 06, 2022 

I was due Jan31. Agents called to followup payment and told them to give me until nxt week to make payment partial if not full. They txt every hour everyday and then came those threatening messages to me...they even sent txtblasts to the contacts in my fonebook even those who are not the ref contacts i put in when i applied. Their access to contacts are for credit assessment from what i know but they used it for the textblasts. Pls help.

Gonzales 08:39 AM, Feb 07, 2022 

February 7, 2022

Dear Raquel,

Thank you for your request dated Feb 06, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Unfair debt collection practices- ZADACASH.

We received your request on Feb 06, 2022 and will respond on or before Feb 25, 2022 02:16:23 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://zcwdv520190208-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0wNTE0MDUxOTAxOTgM, for request with ticket number #SEC-051405190198.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Pan, Jr. 10:45 AM, Feb 08, 2022 

February 8, 2022

Dear Raquel Tubera,

Greetings!

For your concerns, you may reach the proper departments handling complaints on lending companies.

You may email the Corporate Governance and Finance Department and Enforcement and Investor Protection Department through cgfd@sec.gov.ph and eipd@sec.gov.ph.

Thank you.

Respectfully,

SEC-FOI Team

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