Securities and Exchange Commission

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-05-18 15:44:41.770213

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2023-05-19 10:05:30.485879

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    Date: 2023-05-19 15:24:50.802266

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The collection of my contacts on my phone on online lending apps (Moca-moca)

Requested from SEC by N. Gegonia at 03:44 PM on May 18, 2023.
Purpose: Removing Moca-moca Online Lending App
Date of Coverage: 05/17/2023 - 05/18/2023
Tracking no: #SEC-143454191410

Gegonia 03:44 PM, May 18, 2023

Hi i would like to request to please remove the app Moca-moca on Google play store because it violates the Data Privacy Act which prohibits the online lending apps in collecting private contacts of their clients.

Gonzales 10:05 AM, May 19, 2023

May 19, 2023

Dear Nenalyn,

Thank you for your request dated May 18, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for The collection of my contacts on my phone on online lending apps (Moca-moca).

We received your request on May 18, 2023 and will respond on or before Jun 08, 2023 03:44:41 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0xNDM0NTQxOTE0MTAM, for request with ticket number #SEC-143454191410.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Ermitaño 03:24 PM, May 19, 2023

May 19, 2023

Dear Nenalyn Gegonia,

Greetings!

Thank you for your request dated May 18, 2023 03:44:41 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for The collection of my contacts on my phone on online lending apps (Moca-moca).

Response to Request

To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:

1.      To File a Formal Complaint Against a Lending or Financing Company

Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.

Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.

In sending the complaint form to flcd_complaints@sec.gov.ph via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).

2.      To verify Lending Companies, Financing Companies and Online Lending Platforms

For a list of registered lending and financing companies, follow these links:

a. Registered Lending Companies

https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/

b. Registered Financing Companies

http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/

For a list of recorded online lending platforms of lending and financing companies, please refer to this link:

https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/

3.      For more information on Lending and Financing Companies

For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
 
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:

Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
 
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail:  complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)

 

Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
 
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).


Thank you.

Respectfully,

Asst. Director Nolivienne Ermitaño
FOI Receiving Officer

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