Requested from SEC by P. zeuqs at 11:50 AM on
Feb 11, 2023.
Purpose: STOP HARRASSMENT/THREATS AND SHUT DOWN ABUSIVE/MISLEADING ONLINE LENDING COMPANIES
Date of Coverage: 01/09/2023 - 02/11/2023
Tracking no: #SEC-156767058018
zeuqs 11:50 AM, Feb 11, 2023
Hello,
I would like to ask how to formally file a complaint against Online Lending applications. I believe they do not follow SEC's policies and regulations in regard to operating lending companies. They will lure you more to apply on their other lending app to repay current debt, and will give hope to give higher amounts with longer term, but will never happen. I opted not to pay them due to harrassments and even hacking my phone contacts and sending them reminders even if they were not my contact references in the application. this is a viaolation of cybercrime. Appreciate your help.
Gonzales 08:57 AM, Feb 13, 2023
February 13, 2023
Dear Patricio A. Velasquez Jr,
Thank you for your request dated Feb 11, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for ONLINE LENDING HARRASSMENTS/HACKING.
We received your request on Feb 11, 2023 and will respond on or before Mar 03, 2023 11:50:54 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0xNTY3NjcwNTgwMTgM, for request with ticket number #SEC-156767058018.
Thank you.
Respectfully,
Isma Gonzales
FOI Officer
zeuqs 12:30 PM, Feb 14, 2023
Hello,
Thank you for accepting my request.
Do let me know if you need anything from my end.
Ermitaño 06:25 PM, Mar 23, 2023
March 23, 2023
Dear Patricio A. Velasquez Jr zeuqs,
Greetings!
Thank you for your request dated Feb 11, 2023 11:50:54 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for ONLINE LENDING HARRASSMENTS/HACKING.
Response to Request
To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.
Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.
In sending the complaint form to flcd_complaints@sec.gov.ph via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).
2. To verify Lending Companies, Financing Companies and Online Lending Platforms
For a list of registered lending and financing companies, follow these links:
a. Registered Lending Companies
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/
b. Registered Financing Companies
http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/
For a list of recorded online lending platforms of lending and financing companies, please refer to this link:
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/
3. For more information on Lending and Financing Companies
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:
Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail: complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)
Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Asst. Director Nolivienne Ermitaño
FOI Receiving Officer
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