Requested from SEC by B. Importante at 09:05 PM on
Feb 15, 2023.
Purpose: Report Online lending apps harassment
Date of Coverage: 02/10/2023 - 02/15/2023
Tracking no: #SEC-322403658307
Importante 09:05 PM, Feb 15, 2023
Hi I would like to request for the COCOPESO, CASH ME,NEW CASH, FAST CASH ONLINE LENDING APP to be ban.Their app was so confusing and not transparent. Due date they sent a lot of text even bother me a lots of call. They sent annoying text messages to me and even threatened me to post my ids my face on social media. I already explained that I can't pay on time because i had an emergency but they didn't accept my explanation. Im willing to pay them partially but put shaming on me and tetxting with profane language it's not fair. They are abusive collectors and company.
Gonzales 03:46 PM, Feb 16, 2023
February 16, 2023
Dear Beverly Ann,
Thank you for your request dated Feb 15, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Cocopeso, Cash me, New cash, Fast Cash online app harrasment.
We received your request on Feb 15, 2023 and will respond on or before Mar 08, 2023 09:05:25 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://zcwd20190208-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0zMjI0MDM2NTgzMDcM, for request with ticket number #SEC-322403658307.
Thank you.
Respectfully,
Isma Gonzales
FOI Officer
Ermitaño 07:20 PM, Mar 23, 2023
March 23, 2023
Dear Beverly Ann Importante,
Greetings!
Thank you for your request dated Feb 15, 2023 09:05:25 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Cocopeso, Cash me, New cash, Fast Cash online app harrasment.
Response to Request
To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/.
Please read and follow the instructions carefully to avoid the outright dismissal of your complaint.
In sending the complaint form to flcd_complaints@sec.gov.ph via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION).
2. To verify Lending Companies, Financing Companies and Online Lending Platforms
For a list of registered lending and financing companies, follow these links:
a. Registered Lending Companies
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/
b. Registered Financing Companies
http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/
For a list of recorded online lending platforms of lending and financing companies, please refer to this link:
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/
3. For more information on Lending and Financing Companies
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:
Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail: complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)
Thank you for your time and effort in assisting the Commission in our mandate to regulate and supervise lending and financing companies.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Asst. Director Nolivienne Ermitaño
FOI Receiving Officer
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