Requested from SEC by A. Corpin at 05:33 PM on
Aug 04, 2022.
Purpose: I would like to pay only the amount that I get to them. 500+ interest daily is unreasonable.
Date of Coverage: 03/01/2022 - 08/01/2022
Tracking no: #SEC-342584717647
Corpin 05:33 PM, Aug 04, 2022
I would like to ask if CASHMART PH is legally regitered by sec and dti? This lending company is harassing my family to the point that they are willing to make scandalous scene in my neighborhood just to pay the 6k debt that goes to 22k plus in just 4 months. They also threatened me to go the barangay office to make the settlement there. They also insist to pay the whole payment within the day and if not, they will give you un notarized demand letter with their in house "lawyer"
Gonzales 09:40 AM, Aug 05, 2022
August 5, 2022
Dear Arianne,
Thank you for your request dated Aug 04, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for ILLEGAL DEBT COLLECTION.
We received your request on Aug 04, 2022 and will respond on or before Aug 25, 2022 05:33:14 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0zNDI1ODQ3MTc2NDcM, for request with ticket number #SEC-342584717647.
Thank you.
Respectfully,
Isma Gonzales
FOI Officer
Gumtang- Remalante 08:18 AM, Aug 08, 2022
August 8, 2022
Dear Arianne Corpin,
Greetings!
Thank you for your request dated Aug 04, 2022 05:33:14 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for ILLEGAL DEBT COLLECTION.
Response to Request
Please be informed that Cashmart.ph is the recorded online lending platform of Cash Mart Asia Lending Inc. For a complete list of registered online lending platforms (OLPs), please refer to the SEC website at:
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/
As to assist us to find out about the specific issues you have raised on the company you mentioned in your request, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Download and fill out the Complaint Form completely and accurately: https://www.sec.gov.ph/wp-content/uploads/2021/04/2021FORM_Updated-Complaint-Form.docx
2. Provide the necessary attachments, namely:
a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company);
b. loan agreement (if any);
c. valid government-issued ID; and
d. evidence/proof that you have exhausted all remedies against the company concerned before filing your complaint with the SEC, if any.
3. Indicate the following personal information of the complainant in the complaint form:
a. personal e-mail address;
b. personal contact number/s; and
c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission.
4. Use the below format in the subject head of e-mail in sending the complaint form to cgfd_md@sec.gov.ph: COMPLETE NAME_RESPONDENT COMPANY _SUBJECT OF COMPLAINT
(ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION)
5. Submit one complaint form per respondent company.
For more information, refer to this link:
https://www.sec.gov.ph/lending-companies-and-financing-companies-2/complaints/
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:
Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail: complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Atty. Rachel Esther Gumtang- Remalante
FOI Receiving Officer
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