Requested from SEC by U. Visitor at 04:08 PM on
Jul 30, 2022.
Purpose: To Investigate their real address
Date of Coverage: 06/01/2022 - 07/30/2022
Tracking no: #SEC-371452126405
Visitor 04:08 PM, Jul 30, 2022
Hello SEC,
How come that those lending apps / company that registered on your end dont have their address? Some of them are illegal they didnt give any information regarding their address.
Kindly investigate this matter soon as possible coz some of them are illegal and we are reporting those lending companies to authorities but we need the address.. nowhere to be found.
Those apps such pautang peso, unacash and olp and other companies dont have actual real address to trace by the authorities. They were harassing and threatening their clients.
Visitor 08:45 PM, Jul 31, 2022
I would like to follow up this concern.
Thank you!
Infante 08:00 AM, Aug 01, 2022
August 1, 2022
Dear Myra,
Thank you for your request dated Jul 30, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Online Lending Apps.
We received your request on Jul 30, 2022 and will respond on or before Aug 19, 2022 04:08:01 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster08282018100000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0zNzE0NTIxMjY0MDUM, for request with ticket number #SEC-371452126405.
Thank you.
Respectfully,
Violeta Infante
FOI Officer
Gumtang- Remalante 05:53 PM, Aug 02, 2022
August 2, 2022
Dear Myra Libardo,
Greetings!
Thank you for your request dated Jul 30, 2022 04:08:01 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Online Lending Apps.
Response to Request
Please take note that the Commission is already taking the necessary actions against complaints filed against companies that is under its regulatory supervision. Also, I will share here the registered lending and financing companies and if not in the list, please do not transact with them.
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
Kindly note that we are also working with other government agencies and Google, Inc. so that only registered lending and financing companies are available in its Google Play Store.
Should you have further concerns, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Download and fill out the Complaint Form completely and accurately: https://www.sec.gov.ph/wp-content/uploads/2021/04/2021FORM_Updated-Complaint-Form.docx
2. Provide the necessary attachments, namely:
a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company);
b. loan agreement (if any);
c. valid government-issued ID; and
d. evidence/proof that you have exhausted all remedies against the company concerned before filing your complaint with the SEC.
3. Indicate the following personal information of the complainant in the complaint form: a. personal e-mail address;
b. personal contact number/s; and
c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission.
4. Use the below format in the subject head of e-mail in sending the complaint form to cgfd_md@sec.gov.ph: COMPLETE NAME_RESPONDENT COMPANY _SUBJECT OF COMPLAINT
(ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION)
5. Submit one complaint form per respondent company.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Atty. Rachel Esther Gumtang- Remalante
FOI Receiving Officer
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