Social Security System

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-08-23 22:43:43.406079

  • PROCESSING REQUEST

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  • REQUEST DENIED

    Your request was denied

    Date: 2024-01-31 22:07:34.442847

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I would like to get a loan but I can't get into the online loan

Requested from SSS by R. Jarantilla at 10:43 PM on Aug 23, 2023.
Purpose: Sss loan
Date of Coverage: 07/09/2019 - 07/09/2019
Tracking no: #SSS-401202202622

Jarantilla 10:43 PM, Aug 23, 2023 

I have already fill up the ss online but the reply to me is.

We regret to inform you that your registration in the sss website was unsuccessful due to the following reason/s:

-Your ss number is already registered.

I am already registered i still haven't got my user id and password

Here are my details relevant to this purpose

Remart Jarantilla 
Upper palalan Lumbia 
CRN-08-29667161

Thank you po😊

Jarantilla 10:49 PM, Aug 23, 2023 

The only thing I'm missing is the user id and password.


January 31, 2024

Dear Remart Jarantilla,

Greetings!

Thank you for your request dated Aug 23, 2023 10:43:43 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for I would like to get a loan but I can't get into the online loan.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to pased@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
http://efoi-ph.uc.r.appspot.com/help
FOI Officer

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