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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-12-03 08:56:27.007319

  • PROCESSING REQUEST

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  • REQUEST DENIED

    Your request was denied

    Date: 2024-01-29 09:55:16.114193

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Unsuccessful sss registration

Requested from SSS by M. Alverio Jr. at 08:56 AM on Dec 03, 2023.
Purpose: Registration
Date of Coverage: 12/03/2023 - 12/03/2023
Tracking no: #SSS-409682537266

Alverio Jr. 08:56 AM, Dec 03, 2023

I can not register for sss online account. It says the name or birthday does not match the sss records. I would like to know what could be the error. And how to fix it. Thank you.

January 29, 2024

Dear Marlon Alverio Jr.,

Greetings!

Thank you for your request dated Dec 03, 2023 08:56:27 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Unsuccessful sss registration.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to SSS President and CEO Rolando Ledesma Macasaet at opceo@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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