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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-01-30 10:33:55.275301

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  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2022-03-04 12:43:58.605336

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Account lock

Requested from SSS by m. entera at 10:33 AM on Jan 30, 2022.
Purpose: Resseting my account/change email
Date of Coverage: 10/31/2021 - 01/30/2022
Tracking no: #SSS-420393347307

entera 10:33 AM, Jan 30, 2022 

Good day,

I have a SSS online account but i forgot my userID and password unfortunately. I also forgot my email account that i used in registering in My. SSS.

May i request that my email address be replaced with [ladymalou212@gmail.com] which is my active email as of date.

Here are my details relevant to this purpose:

Name: Entera, Marilou Guitguit

Date of birth: february 12 1982

SSS/CRN number: 092-890-7793

I've also attached two copies of my valid ID as proof of my identity.


Thank you,

Marilou Guitguit Entera

SSS 12:43 PM, Mar 04, 2022 

March 4, 2022

Dear malou entera,

Greetings!

Thank you for your request dated Jan 30, 2022 10:33:55 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Account lock.

Response to Request

Your FOI request is approved. You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tabs.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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