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    Date: 2022-12-20 11:10:41.710168

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    Date: 2022-12-22 07:40:28.103014

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SSS loan for Seafarer

Requested from SSS by L. Centeno at 11:10 AM on Dec 20, 2022.
Purpose: SSS new salary loan policy for OFW
Date of Coverage: 12/20/2022 - 12/20/2022
Tracking no: #SSS-438086812265

Centeno 11:10 AM, Dec 20, 2022

Hi, my husband is a seafarer and on vacation right now. The company was actively contributing  his SSS xoktribution while on board. Now, we want to apply for a loan. bit we were informed that we need to pay 6mos. voluntary contibution since our payment will be voluntary and this is the new policy, they said.
Pls. help us understand how can this  be fair for the  OFW? Thank you.

SSS 07:40 AM, Dec 22, 2022

December 22, 2022

Dear Lyra Centeno,

Greetings!

Thank you for your request dated Dec 20, 2022 11:10:41 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for SSS loan for Seafarer.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tab.

We would greatly appreciate if you will answer our survey to improve our performance: https://forms.gle/yqpVUoD8K2u2uKiVA

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

Centeno 03:57 AM, Dec 27, 2022

I understand the qualifications, but with the case of my husband as seafarer, the employer is payimg the sss contribution, but when the contract ends the contribution also stops until next contract, that's why we paid the loan voluntarily, that was the usual, but now it was changed, it is so frustrating in our part, because we really paid our dues, so that we can again get another loan, when we need it.

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