Social Security System

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  • REQUEST SUBMITTED

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    Date: 2021-07-20 16:49:58.463115

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    Date: 2021-07-22 15:15:13.176053

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    Date: 2021-07-29 13:14:19.646120

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Inquiry on salary loan payment

Requested from SSS by J. Castro at 04:49 PM on Jul 20, 2021.
Purpose: salary loan
Date of Coverage: 07/14/2021 - 07/14/2021
Tracking no: #SSS-461603831855

Castro 04:49 PM, Jul 20, 2021 

Hi, I would like to follow-up on my inquiry on my salary loan payment. It seems that there was an overpayment. My ticket number is 2024617038. Thank you

Janice Angelo Castro

SSS 03:15 PM, Jul 22, 2021 

July 22, 2021

Dear Janice Angel,

Thank you for your request dated Jul 20, 2021 04:49:58 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Inquiry on salary loan payment.

We received your request on Jul 20, 2021 04:49:58 PM and will respond on or before Aug 10, 2021 04:49:58 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy00NjE2MDM4MzE4NTUM, for request with ticket number #SSS-461603831855.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer

Ignacio 01:14 PM, Jul 29, 2021 

July 29, 2021

Dear Janice Angel Castro,

Greetings!

Thank you for your request dated Jul 20, 2021 04:49:58 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Inquiry on salary loan payment.

Response to Request

Kindly redirect your concern to the Member Relations Department. You may email them at member_relations@sss.gov.ph

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Aurora Ignacio
FOI Receiving Officer

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