Social Security System

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  • REQUEST SUBMITTED

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    Date: 2020-12-28 13:25:30.548909

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    Date: 2021-01-04 08:38:36.091600

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    Date: 2021-01-04 11:41:53.152636

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Salary Loan update

Requested from SSS by M. Rodillas at 01:25 PM on Dec 28, 2020.
Purpose: Follow up
Date of Coverage: 12/11/2020 - 12/16/2020
Tracking no: #SSS-468075640775

Rodillas 01:25 PM, Dec 28, 2020 

Hi! I just would like to follow up on the salary loan application. The SSS mobile app shows that Loan is already on Granted status, but it has not been credited on my enrolled account yet. I received the loan date approval email on Dec 16.

SSS 08:38 AM, Jan 04, 2021 

January 4, 2021

Dear Maria Rosella,

Thank you for your request dated Dec 28, 2020 01:25:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Salary Loan update.

We received your request on Dec 28, 2020 01:25:30 PM and will respond on or before Jan 18, 2021 01:25:30 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy00NjgwNzU2NDA3NzUM, for request with ticket number #SSS-468075640775.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer


January 4, 2021

Dear Maria Rosella Rodillas,

Greetings!

Thank you for your request dated Dec 28, 2020 01:25:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Salary Loan update.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the loan information you have requested. However, you may wish to contact SSS Member Relations Department at member_relations@sss.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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