Social Security System

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  • REQUEST SUBMITTED

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    Date: 2021-01-09 09:26:03.770610

  • PROCESSING REQUEST

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    Date: 2021-01-13 11:57:33.272557

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    Date: 2021-01-18 10:32:44.436221

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Follow up of my salary loan

Requested from SSS by M. Garcia at 09:26 AM on Jan 09, 2021.
Purpose: Salary loan
Date of Coverage: 12/29/2020 - 01/08/2021
Tracking no: #SSS-489556344157

Garcia 09:26 AM, Jan 09, 2021 

Hi! I would like to follow up my salary loan application(disbursement) with transaction details : 

Transaction number: SLMW4982020122924191
Date and time submitted: December 29, 2020 2:36pm
SSS No. : 0034-0201216-9 

It's almost 5working days, but didn't receive yet the disbursement.
Hoping for your immediate action on this matter. Thank you and God bless

SSS 11:57 AM, Jan 13, 2021 

January 13, 2021

Dear Maricel,

Thank you for your request dated Jan 09, 2021 09:26:03 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Follow up of my salary loan.

We received your request on Jan 09, 2021 09:26:03 AM and will respond on or before Jan 29, 2021 09:26:03 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy00ODk1NTYzNDQxNTcM, for request with ticket number #SSS-489556344157.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer

Garcia 12:08 PM, Jan 13, 2021 

When can I receive my sss salary loan?


January 18, 2021

Dear Maricel Garcia,

Greetings!

Thank you for your request dated Jan 09, 2021 09:26:03 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Follow up of my salary loan.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the loan information you have requested. However, you may wish to contact  SSS Member Relations Department at member_relations@sss.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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