Social Security System

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  • REQUEST SUBMITTED

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    Date: 2020-10-27 07:07:31.893455

  • PROCESSING REQUEST

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    Date: 2020-10-27 13:55:19.332921

  • REQUEST DENIED

    Your request was denied

    Date: 2020-10-27 15:25:32.574624

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sss mobile app

Requested from SSS by D. CUA at 07:07 AM on Oct 27, 2020.
Purpose: to check my contribution online
Date of Coverage: 03/15/2019 - 03/15/2020
Tracking no: #SSS-490040468842

CUA 07:07 AM, Oct 27, 2020 

Hi! i would like to seek assistance in regards of my account inn sss will accessible on my mobile phone. I tried to reset it but the link that I'm receiving is not working. I've also tried to reach out email support but they are not replying to my queries.
hope you can help me and it will be a lot of convenience for me.
Thanks in advance.

SSS 01:55 PM, Oct 27, 2020 

October 27, 2020

Dear DANICA IVY,

Thank you for your request dated Oct 27, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for sss mobile app.

We received your request on Oct 27, 2020 and will respond on or before Nov 17, 2020 07:07:31 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://removedkoalam07242018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy00OTAwNDA0Njg4NDIM, for request with ticket number #SSS-490040468842.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer


October 27, 2020

Dear DANICA IVY CUA,

Greetings!

Thank you for your request dated Oct 27, 2020 07:07:31 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for sss mobile app.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the mobile app information you have requested. However, you may wish to contact onlineserviceassistance@sss.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://foiawardsresources09272018-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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