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    Date: 2022-03-11 15:00:30.341282

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    Date: 2022-03-14 09:17:44.771086

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Salary Loan Still Not Credited to Disbursement Account (Transaction Number: SLMW2052022030229795)

Requested from SSS by M. Mariano at 03:00 PM on Mar 11, 2022.
Purpose: House Renovation
Date of Coverage: 03/04/2022 - 03/11/2022
Tracking no: #SSS-497702571586

Mariano 03:00 PM, Mar 11, 2022 

I hope this email finds you well.

I would like to follow up on the crediting status of my SSS Salary Loan which was approved last Friday, March 4, 2022.

It has already been past the normal timeframe of 3-5 business days upon approval date and it is worrying.

I look forward to your swift response and action.

Thank you and all the best.

SSS 09:17 AM, Mar 14, 2022 

March 14, 2022

Dear Mary Jommille Mariano,

Greetings!

Thank you for your request dated Mar 11, 2022 03:00:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Salary Loan Still Not Credited to Disbursement Account (Transaction Number: SLMW2052022030229795).

Response to Request

Your FOI request is approved. You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tabs.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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