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  • REQUEST SUBMITTED

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    Date: 2023-02-06 09:35:00.261244

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  • REQUEST DENIED

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    Date: 2023-06-06 16:10:55.512425

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SSS contribution was not merged

Requested from SSS by C. Donafelis at 09:35 AM on Feb 06, 2023.
Purpose: To have my contribution corrected and file a loan
Date of Coverage: 09/30/2013 - 01/15/2015
Tracking no: #SSS-573145972077

Donafelis 09:35 AM, Feb 06, 2023 

Hello,

I would like to seek assistance regarding my SSS contribution. I have former employee 8 years ago. Upon checking now my contributions didn’t reflect on my account. That’s why I reached out to them but they were able to provide certificate that they’ve funded my SSS contribution accordingly. Will you be able to assist me so my contribution is accurate and I can proceed to filling my first loan?

Employee name: Cielo Marie Donafelis
Current employer: Accenture Business Services Inc
Previous employer: Accenture Philippines
SSS Number: 34-4032638-3

Thank you, 
Cielo


June 6, 2023

Dear Cielo Marie Donafelis,

Greetings!

Thank you for your request dated Feb 06, 2023 09:35:00 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SSS contribution was not merged.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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