Social Security System

Browse over 6788 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2021-04-14 08:19:23.204156

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2021-05-14 14:07:06.701622

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2021-05-18 09:40:08.435926

  • 4

    RATE YOUR REQUEST

    How was your request?

SSS Salary Loan not credit even when approved

Requested from SSS by A. Jarantilla at 08:19 AM on Apr 14, 2021.
Purpose: Understand the delay of crediting the SSS Salary Loan/
Date of Coverage: 03/30/2021 - 04/14/2021
Tracking no: #SSS-577868641405

Jarantilla 08:19 AM, Apr 14, 2021 

Hello, 

I received an email from SSS last March 30 that my salary SSS loan ahd been processed and approved. BUt until today it was not credited to my account. Traction # BTMW8642021033011605

SSS 02:07 PM, May 14, 2021 

May 14, 2021

Dear Annie,

Thank you for your request dated Apr 14, 2021 08:19:23 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for SSS Salary Loan not credit even when approved.

We received your request on Apr 14, 2021 08:19:23 AM and will respond on or before May 05, 2021 08:19:23 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy01Nzc4Njg2NDE0MDUM, for request with ticket number #SSS-577868641405.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer

Ignacio 09:40 AM, May 18, 2021 

May 18, 2021

Dear Annie Jarantilla,

Greetings!

Thank you for your request dated Apr 14, 2021 08:19:23 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SSS Salary Loan not credit even when approved.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information by accessing your My.SSS account in the SSS website. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.