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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-06-13 08:06:13.559317

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  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2022-12-19 10:16:04.504645

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My.sss.ph account locked

Requested from SSS by G. Cruzat at 08:06 AM on Jun 13, 2022.
Purpose: To generate payment
Date of Coverage: 06/12/2022 - 06/12/2022
Tracking no: #SSS-586353382995

Cruzat 08:06 AM, Jun 13, 2022 

Good morning PO ma'am and sir. Patulong po sana kung pano po mabuksan ulit yung account ko sa MY.SSS.PH po maraming salamat po ng locked po cia at invalid captcha daw po maraming salamat po God bless....

SSS 10:16 AM, Dec 19, 2022 

December 19, 2022

Dear Garry Cruzat,

Greetings!

Thank you for your request dated Jun 13, 2022 08:06:13 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for My.sss.ph account locked.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tab.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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