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    Date: 2022-09-03 07:10:51.373449

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    Date: 2022-11-24 16:30:21.398795

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SSS Sickness Benefits for Covid-19 Patients

Requested from SSS by N. Sison at 07:10 AM on Sep 03, 2022.
Purpose: Sickness Benefits
Date of Coverage: 08/13/2021 - 09/03/2021
Tracking no: #SSS-594755205003

Sison 07:10 AM, Sep 03, 2022

Hi! Good day!

I would like to inquire about my pending requirement to claim the SSS Sickness Benefits for the Covid-19 Patients with a reference no pf SNEW4032022032843397. It was rejected because I need to submit a Certified True Copy of Positive RTPCR Result. 

Apparently, the result can only be taken from the internet, specifically at https://c19.redcross.com.ph/track,  and no contact information of where I can request the document. The team who did the swab test was no longer in the location.

May I know how can I comply on this requirement? Can my employer can do and sign the CTC?

SSS 04:30 PM, Nov 24, 2022

November 24, 2022

Dear Nini Sison,

Greetings!

Thank you for your request dated Sep 03, 2022 07:10:51 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for SSS Sickness Benefits for Covid-19 Patients.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tab.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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