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    Date: 2021-10-20 12:59:10.287613

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    Date: 2021-11-01 17:25:45.670954

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COVID-19 POSITIVE SURVIVOR

Requested from SSS by B. Bacarac at 12:59 PM on Oct 20, 2021.
Purpose: FINANCIAL CLAIM
Date of Coverage: 09/07/2021 - 09/21/2021
Tracking no: #SSS-594352141193

Bacarac 12:59 PM, Oct 20, 2021 

i would like to know what happened to my application regarding COVID-19 POSITIVE BENEFIT.
- it is almost a month since i filed my application.
- i don't know where and to whom shall i follow-up my application.
- i can't get through to the hotline and contact number posted by SSS.
- no update or text message received from SSS

SSS 05:25 PM, Nov 01, 2021 

November 1, 2021

Dear Burt Bacarac,

Greetings!

Thank you for your request dated Oct 20, 2021 12:59:10 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for COVID-19 POSITIVE SURVIVOR.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. If you filed for sickness benefit online, you may retrieve your requested information by accessing your My.SSS account in the SSS website. An email has also been sent to your registered email address. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer, SSS
FOI Officer

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