Social Security System

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-09-01 20:28:47.364306

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    Date: 2024-01-31 21:35:17.528092

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SSS LOG IN PROBLEM

Requested from SSS by R. BUSTARGA at 08:28 PM on Sep 01, 2023.
Purpose: To have an access again to my SSS account online
Date of Coverage: 07/25/2003 - 12/25/2018
Tracking no: #SSS-635732198862

BUSTARGA 08:28 PM, Sep 01, 2023

Hi!  I would like to request this following information. 

I couldn't log in to my SSS account online.  Unfortunately, I forgot my user name and password and not sure about my registered email address as well. Please help me to have access to my account again. 

This is my updated email address: 
roderick.bustarga45@gmail.com

Thank you so much!

January 31, 2024

Dear RODERICK BUSTARGA,

Greetings!

Thank you for your request dated Sep 01, 2023 08:28:47 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SSS LOG IN PROBLEM.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to pased@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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