Social Security System

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    Date: 2023-11-04 17:36:40.541769

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    Date: 2024-01-31 17:00:11.244358

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Salary Loan

Requested from SSS by J. Delos Santos at 05:36 PM on Nov 04, 2023.
Purpose: I need an update. That loan is badly needed.
Date of Coverage: 10/28/2023 - 11/04/2023
Tracking no: #SSS-644556754942

Delos Santos 05:36 PM, Nov 04, 2023 

Good day!
I still have not received my SSS Salary Loan that was approved both by my employer and SSS on October 28, 2023. It's been taking so long compare to my 1st loan. 
Transaction Number: LG231031BNK0093.00001

As per Circular No. 2020-015,
under C. Program Features: 4. "The loan proceeds shall be credited to the member-borrower's nominated bank account within (1) one to (2) banking days from the date of approval of the loan."

SSS 05:00 PM, Jan 31, 2024 

January 31, 2024

Dear John Jaylord Delos Santos,

Greetings!

Thank you for your request dated Nov 04, 2023 05:36:40 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Salary Loan.

Response to your request

To know the status of your salary loan, you may visit your account at My.SSS Portal at www.sss.gov.ph.

For other details and concerns, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to pased@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
SSS
FOI Officer

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