Social Security System

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  • REQUEST SUBMITTED

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    Date: 2024-01-22 20:31:43.900669

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    Date: 2024-01-24 19:54:19.986262

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SSS Online Issue

Requested from SSS by H. GARCIA at 08:31 PM on Jan 22, 2024.
Purpose: UPDATE MY.SSS
Date of Coverage: 01/22/2024 - 01/22/2024
Tracking no: #SSS-656886592716

GARCIA 08:31 PM, Jan 22, 2024

Good day

I have a SSS online account but I forgot my userID and password unfortunately. I also forget my email account that I used in registering in My.SSS.

May I request that my email address be replaced with [teresashealy60@gmail.com] which is my updated active email as of date.

Here are my details relevant to this purposes:

Name: Garcia, Maria Teresa Eudocia Into

Date of Birth: July 21, 1960

SSS/CRN number: 09-0875780-0

For your kind consideration, Thank you

January 24, 2024

Dear HILARIO GARCIA,

Greetings!

Thank you for your request dated Jan 22, 2024 08:31:43 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SSS Online Issue.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to SSS President and CEO Rolando Ledesma Macasaet at opceo@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
SSS FOI Officer

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