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  • REQUEST SUBMITTED

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    Date: 2023-02-09 06:47:34.233581

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  • REQUEST DENIED

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    Date: 2023-06-06 16:44:16.321373

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SALARY LOAN APPROVED BUT WAS RETURNED DUE TO INCORRECT BANK ACCOUNT

Requested from SSS by C. Fernandez at 06:47 AM on Feb 09, 2023.
Purpose: PAYMENT FOR MEDICATION BILLS
Date of Coverage: 01/26/2023 - 02/04/2023
Tracking no: #SSS-665316600697

Fernandez 06:47 AM, Feb 09, 2023 

HI! MAY I KNOW WHY MY SALARY LOAN HAS BEEN RETURNED AND WAS NOT CREDITED TO MY DISBURSEMENT BANK? YOU HAVE APPROVED MY BANK AND NOW YOU'RE TELLING ME IT WAS AN INCORRECT BANK. DID YOU KNOW HOW MUCH OF A HASSLE THIS TOOK PLACE?? WE NEED THE LOAN ASAP, WAITED SO MUCH TIME AND NOW YOU'RE RETURNING THE LOAN????


June 6, 2023

Dear Charliemagne Fernandez,

Greetings!

Thank you for your request dated Feb 09, 2023 06:47:34 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SALARY LOAN APPROVED BUT WAS RETURNED DUE TO INCORRECT BANK ACCOUNT.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://foipmo11182019094952-dot-efoi-ph.appspot.com/help
FOI Officer

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