Social Security System

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  • REQUEST SUBMITTED

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    Date: 2022-09-05 21:37:50.674236

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    Date: 2022-11-24 16:47:45.097007

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Update on contact information

Requested from SSS by M. Hernandez at 09:37 PM on Sep 05, 2022.
Purpose: Inquiry
Date of Coverage: 09/02/2022 - 09/05/2022
Tracking no: #SSS-691678456143

Hernandez 09:37 PM, Sep 05, 2022 

Good day! I would like to ask regarding my update on contact information thru sss website. I am supposedly need to enroll for Disbursement account enrollment module for my maternity benefit but the prompt message advice to update first my mailing address and so did i, but unfortunately it was not successful and it says that i have a pending transaction thats why i cant enroll for DAEM. i frequently call on your hotline and even emailed you, but no notification and response. Hopefully you can help me regarding this matter. Thanks

SSS 04:47 PM, Nov 24, 2022 

November 24, 2022

Dear Maida Mae Hernandez,

Greetings!

Thank you for your request dated Sep 05, 2022 09:37:50 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Update on contact information.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tab.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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