Social Security System

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  • REQUEST SUBMITTED

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    Date: 2020-11-13 21:25:33.631516

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2020-11-16 08:37:08.453799

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2020-11-18 14:19:13.705393

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Salary Loan

Requested from SSS by M. Gonzaga at 09:25 PM on Nov 13, 2020.
Purpose: Need to know why I haven't received it until now.
Date of Coverage: 10/09/2020 - 11/13/2020
Tracking no: #SSS-717128654850

Gonzaga 09:25 PM, Nov 13, 2020 

Hi I wanna ask your assistance about my SSS Salary Loan, your support agent told me that the money was already credited last October 14 but the amount that I only received is my payroll.

Its already 18 days since I requested that loan only I found out that its already processed but I haven't received it yet until now.

Please send me feedback to my email: gonzagamark015@gmail.com

SSS 08:37 AM, Nov 16, 2020 

November 16, 2020

Dear Mark Anthony,

Thank you for your request dated Nov 13, 2020 09:25:33 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Salary Loan.

We received your request on Nov 13, 2020 09:25:33 PM and will respond on or before Dec 04, 2020 09:25:33 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy03MTcxMjg2NTQ4NTAM, for request with ticket number #SSS-717128654850.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer

Ignacio 02:19 PM, Nov 18, 2020 

November 18, 2020

Dear Mark Anthony Gonzaga,

Greetings!

Thank you for your request dated Nov 13, 2020 09:25:33 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Salary Loan.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information by accessing your My.SSS account in the SSS website and check your BEM details. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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