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  • REQUEST SUBMITTED

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    Date: 2023-09-06 19:34:59.383082

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  • REQUEST DENIED

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    Date: 2024-01-31 21:24:52.240879

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Request to unlock my locked SSS online account

Requested from SSS by M. Idusora at 07:34 PM on Sep 06, 2023.
Purpose: To Unlock or Reset my SSS account
Date of Coverage: 09/06/2023 - 09/06/2023
Tracking no: #SSS-733133307763

Idusora 07:34 PM, Sep 06, 2023 

Hi,
I'm Mary jean celestino idusora,My SSS online account gov.ph,has been locked due to many failed attempts.
May I request to unlocked or reset my account.My SSS details  are:
                  Full name: Mary Jean Celestino Idusora
                  Mother's Maiden Name: Marto 
                  Birthdate:June 06,1995
                  SSS Number: 04-3962701-2


January 31, 2024

Dear Mary Jean Idusora,

Greetings!

Thank you for your request dated Sep 06, 2023 07:34:59 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Request to unlock my  locked SSS online account.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to pased@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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