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    Date: 2023-02-22 08:54:46.348832

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    Date: 2024-01-31 22:31:46.410245

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Sss member loan restructure

Requested from SSS by M. Landrito at 08:54 AM on Feb 22, 2023.
Purpose: Request for installment payment on sss calamity loan.
Date of Coverage: 03/22/2020 - 02/22/2023
Tracking no: #SSS-744397680199

Landrito 08:54 AM, Feb 22, 2023 

Hi! I don't understand the system on member loan restructure I have a calamity loan that I acquired during pandemic I was hoping that it will settled through installment like the usual loan however, I've noticed that its asks me to pay the full amount based on my online account. Is there any way that I can still apply for an installment payment?

SSS 10:31 PM, Jan 31, 2024 

January 31, 2024

Dear Mary Ann Landrito,

Greetings!

Thank you for your request dated Feb 22, 2023 08:54:46 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Sss member loan restructure.

Response to your request

To know the details of your concern, you may check Knowledgebase and FAQs tab found in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to pased@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer, SSS
FOI Officer

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