Social Security System

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  • REQUEST SUBMITTED

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    Date: 2020-12-24 02:06:26.095774

  • PROCESSING REQUEST

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    Date: 2020-12-26 11:52:04.990951

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    Date: 2021-01-04 11:31:50.443288

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SLERP PAYMENT

Requested from SSS by M. Bulawan at 02:06 AM on Dec 24, 2020.
Purpose: Salary Loan Payment Follow-Up
Date of Coverage: 12/12/2020 - 12/24/2020
Tracking no: #SSS-767031009714

Bulawan 02:06 AM, Dec 24, 2020 

Hi, i would like to know the status of  my salary loan payment through LBC bayad center dated Dec.23,2020 with tracking number # BCO2035871111240. It doesnt appear upon online checking of my salary loan statement of account.

SSS 11:52 AM, Dec 26, 2020 

December 26, 2020

Dear Michael,

Thank you for your request dated Dec 24, 2020 02:06:26 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for SLERP PAYMENT.

We received your request on Dec 24, 2020 02:06:26 AM and will respond on or before Jan 14, 2021 02:06:26 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy03NjcwMzEwMDk3MTQM, for request with ticket number #SSS-767031009714.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer


January 4, 2021

Dear Michael Bulawan,

Greetings!

Thank you for your request dated Dec 24, 2020 02:06:26 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SLERP PAYMENT.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the loan information you have requested. However, you may wish to contact SSS Member Relations Department at member_relations@sss.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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