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    Date: 2022-10-06 12:53:01.327816

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    Date: 2022-11-24 13:23:39.124000

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    Date: 2022-11-28 23:27:28.304897

Changing membership status from employed to voluntary member

Requested from SSS by E. ARPON at 12:53 PM on Oct 06, 2022.
Purpose: Urgent assistance
Date of Coverage: 09/05/2022 - 10/05/2022
Tracking no: #SSS-797124080559

ARPON 12:53 PM, Oct 06, 2022 

Hi I would like to follow up in regards with the change of membership status. I've already paid my contribution as a voluntary member as instructed me n your SSS dasmarinas branch. The payment has been posted however the status was not. 

I am currently 8mos. Pregnant and was separated from employment since July 31st. I've went to your branch for further assistance for 3x however no help was provided. Kept on advising to process a payment and the status will be changed automatically. 

Keeping an eye on my account for a month now. But still the status wasn't changed

ARPON 12:58 PM, Oct 06, 2022 

Hope for your immediate assistance.. Really frustrated going back and forth. Already have all of the necessary documents but yet unable to submit nor upload it due to lack of assistance nor update on your website.

Already have an active ticket in regards with this concern but still receiving an automated message from y'all advising that you will check on it.

But still no action was completed.

SSS 01:23 PM, Nov 24, 2022 

November 24, 2022

Dear Eadborga liza ARPON,

Greetings!

Thank you for your request dated Oct 06, 2022 12:53:01 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Changing membership status from employed to voluntary member.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tab.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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