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    Date: 2022-09-13 20:21:04.151163

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    Date: 2022-11-24 18:04:14.729319

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SSS Salary Loan approved but funds haven't been credited yet even after 5 working days

Requested from SSS by M. Pajanil at 08:21 PM on Sep 13, 2022.
Purpose: Loan
Date of Coverage: 09/05/2022 - 09/13/2022
Tracking no: #SSS-835122431269

Pajanil 08:21 PM, Sep 13, 2022 

Good day!

My Salary loan (details below) was approved by SSS and my employer back on Sept 5 and I was advised to wait 3-5 working days but until now (at the time of writing), it's not yet credited to my account.

Transaction Number : SLMW4662022083133017
DISBURSEMENT THRU THE BANK - G


Please advise

SSS 06:04 PM, Nov 24, 2022 

November 24, 2022

Dear Mario Pajanil,

Greetings!

Thank you for your request dated Sep 13, 2022 08:21:04 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for SSS Salary Loan approved but funds haven't been credited yet even after 5 working days.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tab.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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