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    Date: 2022-09-24 09:07:16.669302

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    Date: 2022-11-25 08:02:36.552028

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delayed sss salary loan disbursement

Requested from SSS by R. Sarmiento at 09:07 AM on Sep 24, 2022.
Purpose: follow up
Date of Coverage: 09/16/2022 - 09/24/2022
Tracking no: #SSS-843210298826

Sarmiento 09:07 AM, Sep 24, 2022 

my supposed sss salary loan proceed is not yet credited to my nominated disbursement account whereas the email send to me said, "We are pleased to inform you that your Salary Loan Application has been approved by your employer and SSS.

Your loan proceeds will be credited to your valid nominated bank account within 3-5 working days."

Transaction Number : SLMW6622022091571247

SSS 08:02 AM, Nov 25, 2022 

November 25, 2022

Dear Ryan Sarmiento,

Greetings!

Thank you for your request dated Sep 24, 2022 09:07:16 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for delayed sss salary loan disbursement.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tab.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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